==== Required information ====
- iRedMail version: 0.8.6
- Store mail accounts in which backend (LDAP):
- Linux/BSD distribution name and version: centos 6.3
- Related log if you're reporting an issue:
Feb 23 04:10:32 auth: Debug: auth client connected (pid=31304)
Feb 23 04:10:32 auth: Debug: client in: AUTH 1 PLAIN service=imap secured lip=127.0.0.1 rip=127.0.0.1 lport=143 rport=35563 resp=aW5mb0B0b3Vyc2F1c3RyYWxpYS5uZXQuYXUAaW5mb0B0b3Vyc2F1c3RyYWxpYS5uZXQuYXUAaW5xdWlyVGkzcw==
Feb 23 04:10:32 auth: Debug: ldap(info@xxxxxxxxx.net.au,127.0.0.1): bind search: base=o=domains,dc=xxxxxxxxx,dc=com filter=(&(objectClass=mailUser)(accountStatus=active)(enabledService=mail)(enabledService=imapsecured)(|(mail=info@xxxxxxxxxx.net.au)(&(enabledService=shadowaddress)(shadowAddress=info@xxxxxxxxxx.net.au))))
Feb 23 04:10:32 auth: Info: ldap(info@xxxxxxxxxx.net.au,127.0.0.1): unknown user
Feb 23 04:10:34 auth: Debug: client out: FAIL 1 user=info@xxxxxxxxxx.net.au
Feb 23 04:10:34 imap-login: Info: Aborted login (auth failed, 1 attempts): user=<info@xxxxxxxxxxxx.net.au>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
====
i have been using iredmail for about 18months and found it very good. i manage the setup for multiple domains and it works very well including using roundcube as a webmail solution.
however, it appears that for some time, when setting up an account, a record in the "user" table is not inserted into the roundcube email database. (when ever a new user is added to the system using iredadmin (v0.3) no user is added to the mysql roundcubemail user table)
this seems to prevent users from logging in to roundcube.
as soon as i enter the user manually into the database, it works perfectly.
i recently updated to the latest iredmail version hoping it may point out where i may have had an incorrect field name or some other thing not up to date, but nothing surfaced.
above is the dovecot log which has not provided any clues to where i need to start looking.
everything else about the account is working perfectly
has anyone had this problem or could offer possible clues as to what else i need to look at.
cheers
rs